Our Commitment

At Rapta, quality is foundational to everything we do. As a provider of AI-powered software solutions for manufacturing, we are committed to delivering secure, reliable, and innovative technology that meets the exacting standards of our customers and regulatory requirements.

Quality Principles

Software Excellence: Our AI models and software are developed entirely within the United States by U.S. persons using secure development practices. We integrate security into every phase of our software development lifecycle, ensuring robust, reliable solutions that protect customer data and operational integrity.

Hardware Integrity: We maintain rigorous controls over all physical components integrated into our systems. Our Counterfeit Parts Prevention Policy ensures complete traceability and authenticity of all components through qualified supplier networks, comprehensive inspection protocols, and stringent documentation requirements.

Data Protection: Customer data security is paramount. Our on-premises architecture ensures manufacturing data never leaves your facility, protected by encryption, role-based access controls, and ISO-aligned security practices detailed in our Security Policy.

Regulatory Compliance: We develop and operate in alignment with international standards and U.S. regulations, including ISO 27001, ISO 27002, and ISO 27018. Our products are EAR99 classified with ITAR-compliant data-handling capabilities for customers in regulated environments. Learn more in our ITAR Policy.

Continuous Improvement

We are committed to:

  • Regular review and enhancement of our quality management systems
  • Proactive risk identification and mitigation
  • Training and empowering our team to uphold quality standards
  • Transparent communication with customers and stakeholders
  • Measuring and improving performance through data-driven insights

Accountability

Quality is everyone’s responsibility at Rapta. Our leadership team oversees the implementation and continuous improvement of our quality systems to ensure we meet our commitments to customers, partners, and regulatory bodies.