USB System Backup Guide

Overview

Starting with version 7.3.0, users can now back up their system to a USB drive. This document provides instructions for locating the correct USB port and initiating the backup process.

System Requirements

• System version 7.3.0 or higher
• USB drive with sufficient storage capacity

USB Port Location

The high-speed USB port for system backup is located on the touch-panel computer:

• On the back of the touch-panel
• Right-hand side
• Just above the power cord
• Directly below the Wireless Keyboard & Mouse Dongle

Visual Reference

Backup Configuration Steps

1. Login as Supervisor
2. Navigate to the Setup/Backup Page
   
3. Enable USB Backups using the toggle switch
   
4. Configure Exception Reporting:
   • Add an email address to receive USB backup issue notifications
     
5. Set Backup Location:
   • Enter the desired path on the USB drive where data should be saved
     
6. Verify Setup:
   • Confirm the USB drive appears in the Removable Device field
     
7. Configure Automatic Backups (Optional):
   • Enable the ‘Enable Automatic Backup’ toggle to create automatic backups every 3 hours
   • Note: Automatic backups will only occur if system data has changed
     
8. Save the configuration by clicking the Save Button
   

Performing a Manual Backup

1. Ensure all configuration steps above are completed
2. Click the “Backup Now” button to initiate the backup
   
3. Monitor the Backup Status indicator
   
4. Wait for confirmation that the backup is complete
   

Restoring from a Backup

1. Connect the USB drive containing the backup to the touch-panel computer
2. Navigate to the Setup/Backup Page
3. Verify the following settings:
   • ‘Enable USB Backups’ is turned on
   • Exception Reporting email address is correctly entered
   • Backup path matches the location of your backup files
   • USB drive is detected in the Removable Device field
     
4. Click the ‘Restore Now’ button to begin the restoration process
   
5. Monitor the Backup Status indicator until the restoration is complete
   

⚠️ Important Notes for Restoration

• Do not disconnect the USB drive during the restoration process
• Ensure the system remains powered on throughout the restoration
• Wait for explicit confirmation that the restoration is complete before proceeding with any other operations

Additional Notes

• Ensure the USB drive is properly formatted before attempting backup or restore operations
• Keep the backup drive in a secure location when not in use
• Monitor the specified email address for any backup-related issues
• Regular backups are recommended to maintain current system data
• Automatic backups provide an additional layer of data protection
• The system checks for changes every 3 hours and only creates new backups when necessary